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March 2004

Imagine if your clients appreciated your service so much that they actually said
 WOW!
It's not as hard as you think

Differentiate yourself from the competition with these simple and highly effective ways to enhance your customer service. It's not as hard as you think. by Ward Lowe

Free, informative fliers for your clients and prospects
Get your message across to clients and prospects with four informative handouts: why a home isn't selling, how to stage a listing, how to shoose a mortgage lender, and what questions to ask a home inspector.

Business etiquette
Q&A
15 tricky situations

Is there an acceptable way to take a phone call while you're with a client? Get answers to this and 14 other tricky situations from a business-etiquette expert.
Chairman's forum

 

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