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May 2001
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by Marty Kramer   Whether you cultivate it or not, you have an image. Everyone does. And in a business where you sell yourself as much as you sell property, image counts.

Image is much more than a jacket that looks good on you. Everything you do, say, hand out, and drive, the technology you use, the signs you pound into the ground, the clothes and accessories you wear (yes, including that jacket that looks so good on you), the way you walk and talk, all contribute to how others perceive you.

Here are 20 ways to polish your image today:

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  1. Have your clothes pressed. Whether you dress down or "to the nines," neatness counts.

  2. Stop saying uhm, uh, and other noises that make you sound unintelligent.

  3. Get new glasses. The fact that you’ve been wearing the same pair for 16 years doesn’t necessarily make them a classic. It makes them old.

  4. Clean your signs and riders.
 
   
  1. Read over and spell-check all written correspondence (yes, that includes e-mail) before sending it out.

 
   
 
  1. Stand up straight

  2. Hire an image consultant. Image consultants provide guidance on a variety of things, from what colors, clothing, and accessories look good on you to etiquette to presentation skills.

  3. Work on your handshake. Nobody likes to be greeted with a limp fish or a bone-crusher. A nice, firm handshake starts a business relationship off just right.

 
   
  1. Look people in the eye.

 
   
 
  1. Send hand-written thank-you notes.

  2. Consider your car. Your wheels do say something about who you are. Are you trying to get into farm and ranch sales? Maybe your Miata isn’t working as well for you as, say, a Suburban would. (OK, this is one tip you might not be able to pull off today. In the meantime, clean your car inside and out. Remember, neatness counts.)

  3. Arrive early to appointments.

  4. Hire a graphic designer to create (or redesign) your logo. While you’re at it, get professional help on all your marketing materials.

  5. Be confident. If you don’t have confidence in yourself, why should anyone else?

  6. Pay attention to all aspects of personal grooming. Don’t forget…neatness counts.

  7. Stop using slang and industry jargon. Oh, and don’t curse.

 
   
  1. Smile more.

 

Photo illustration by Joel Mathews; photos © 2001 PhotoDisc.

 

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