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August 2001

They're out there—real estate businesses that have chucked traditional business models in favor of something new. Here's a look at some of the companies that are shaking things up. by Ward Lowe
If you're not listening closely to prospects and clients, you could be talking your way out of some sales. by Bill Brooks
Want to increase business? A marketing plan helps you figure out where you've been, where you want to go, and how to get there. by Dan Gooder Richard

Business models and Success photo illustrations: Joel Mathews; images by Corbis Images.

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REALTORS®, visit www.tar.org.