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September/October 2002
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It’s a generational thing

Does a 28-year old want the same features in a house that someone in her sixties or seventies desires? Probably not. Chances are good that the two have different hot buttons and communications styles as well. Here are some of the main differences you should know about when interacting with members of the Gen X (born between 1965 and 1981), Baby Boomer (born between 1946-1964), and Senior (born between 1909-1945) generations.

 

 

GEN X

BABY BOOMERS

SENIORS

Don't

•  Hard sell
•  Call them Xers

•  Talk about aging or slowing down
•  Add to their stress level

•  Talk down to them
•  Tell them what to do

Do

•  Talk professionally, meet face-to-face
•  Be tech-savvy

•  Provide them with plenty of information so they can make their own educated decisions
•  Appeal to their sense of adventure and individuality
•  Try to take care of details so they won't have to

•  Treat them with respect
•  Counsel and listen
•  Check in regularly

Words that resonate

•  Family, friends
•  Sefety
•  Balance
•  Fun

•  Self-fulfillment
•  Adventure
•  Spirituality
•  Self-improvement

•  Discount
•  Reward
•  Safety
•  Family

What's important in a home

•  Communal spaces
•  Technology-oriented throughout property
•  Flexibility in room design
•  Good neighbors

•  Lots of open spaces
•  Proximity to educational and life-enhancement centers
•  Big kitchens
•  Wired for home office

•  Proximity to medical centers
•  Safe neighborhoods
•  Security and fire alarms

Reprinted with permission from California Real Estate magazine, copyright 2002 by the California Association of REALTORS®, all rights reserved.

Photos © PhotoDisc.

 

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